Careflow - Seek Errors – Incident details

All systems operational

Seek Errors

Resolved
Major outage
Started 3 months agoLasted 21 hours 10 minutes

Affected

Eligibility Check Providers

Major outage from 3:58 PM to 1:08 PM

Seek

Major outage from 3:58 PM to 1:08 PM

Referral Ingestion

Operational from 3:58 PM to 1:08 PM

Aida

Operational from 3:58 PM to 1:08 PM

Updates
  • Resolved
    UTC
    Resolved

    Seek has notified us that this incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    The clearing house has resolved the issue. We will be monitoring Seek checks to ensure that the issue is resolved.

  • Investigating
    UTC
    Investigating

    Seek is currently experiencing issues causing checks to error. They have been notified and are investigating the issue.